Privacy and Cookies

Privacy

The Surrey Copper Distillery Limited are committed to protecting the privacy of its customers and consumers. We will only use the information that we collect about you in accordance with the Data Protection Act 1998.

We collect information about you in order to respond to the contact us page.  We do not pass any of your information to third parties without first gaining your explicit consent.  We will ask you to opt into receiving emails concerning our products and events.

Who has access to your information?

All third party data processors used on this website are GDPR compliant. This website uses the following plugins and third-party functionality:

  • WordPress is the platform used to develop this website.
  • FluentCRM is used to manage our mailing list that subscribers can unsubscribe to anytime.
  • Fluent Forms is used in conjunction with FluentCRM to collect contact details and enquiries.
  • Stripe is used to collect payments for online purchases and bookings.
  • Totemic IT provide secure hosting and the domain name for this website.
  • Google Analytics is used to track the use of our website.

What information do we collect?

We need to collect the following information from you in order to process your enquiry via our contact us page.

  • Full name
  • Email address

For subscriptions to our mailing list, we’ll collect your:

  • First name
  • Last name (optional)
  • Email address

When purchasing products from our online shop, we’ll collect your:

  • Full name
  • Email address
  • Phone number
  • Address
  • Payment details (in conjunction with Stripe)

We will never collect sensitive information about you without your explicit consent, however additional information you may provide us with may be used to personalise the response to your enquiry.

You can check the information by emailing us at [email protected]. If you find any inaccuracies we will delete or correct it promptly.

Why do we collect your information?

We collect your information to:

  • deal with your enquiry
  • process your orders
  • process your bookings
  • send you updates, blogs, insight, and offers via our mailing list
  • ask you for feedback on our products
  • comply with legal requirements

Your legal rights

The GDPR provides the following rights for individuals (data subjects):

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

Cookies

Cookies are small files that are stored on your computer when you visit a website. A cookie may be used to improve visitors’ experiences on a website. For example cookies may allow you to remain logged into a website after you have left.

The Surrey Copper Distillery Limited website uses the following cookies:

  • __cfduid – Functional cookie. To provide the identification of trusted web traffic. Expires 30 days.
  • __utma – Google Analytics. To Store the calculation of days and time to purchase. Persistent expiration.
  • __utmb – Google Analytics. To store time of visit. Session expiration
  • __utmc – Google Analytics. To store time of visit. Expires 30 minutes.
  • __utmt – Google Analytics. To store number of service requests. Expires 10 minutes.
  • __utmz – WP Engine. Expires 8 months.
  • __stripe_mid – Functional cookie – to provide fraud prevention. Expires 365 days.
  • __stripe_sid – Functional cookie – to provide fraud prevention. Expires 30 minutes.
  • age_gate – Remembers visitor’s age (18+).
  • Wp_woocommerce_session_* – Functional cookie. To store performed actions on the website. Expires after every session.

These are ‘third party’ cookies, meaning they store information used by Google Analytics to analyse visitor activity. Find out more about the cookies that Google Analytics uses. Read the Google Privacy Policy.

Further information including how to control cookies on your computer can be found at www.aboutcookies.org

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